PRIVACY POLICY

At MYCOMM, confidentiality and security are just as important to us as ensuring your travel or event experience is a success. We take every measure to guarantee that our technical and organizational practices fully protect your data rights. You’ll find below the details of our privacy policy, but please feel free to contact us at info@mycomm.fr if you have any questions or requests regarding your personal data stored by us.

Forms

By filling out a contact form on our websites (business.mycomm.fr and mycomm.fr) or any other sites owned by MYCOMM, you agree that we may collect, process, store, and/or use the personal data you provide, in accordance with the rules described below.

linebreak

By giving your consent, you also retain the right to access, correct, delete, or request the erasure of your personal data at any time.

By accepting cookies on our website, you agree that certain data may be automatically collected as a result of your activity, including:

The URL of the page you visit on our website

The URL of the referring website you visited before ours

The date and time of your visit

Your device properties (operating system, browser type, and browser window size)

Your device’s IP address

The main purpose of collecting this data is to offer you a personalized experience as you explore our trips and offers, and to enable us to respond to your contact requests.

linebreak

For this purpose, your personal data may be used to:

Personalize, evaluate, and improve our services, content, and materials

Analyze the volume and history of your usage of our services

Inform you about our services and those of our partner companies

Prevent, detect, and investigate potentially prohibited or illegal activities, ensure compliance with our Terms of Use and communication policy

Comply with legal and regulatory obligations

Newsletter

We process your personal data for newsletter purposes only with your explicit consent. You can easily unsubscribe at any time by following the unsubscribe links included in every email.

Geolocation

Our travel app “MYCOMM” may collect geolocation data to provide you with real-time alerts and personalized assistance based on your location, even when the app is closed.

You can change this option at any time in your app settings.

Recipients of Your Data

Personal data collected on our website is intended for MYCOMM’s own use and may be shared with subcontractors engaged by MYCOMM to deliver certain services.

MYCOMM ensures all its partners comply with data protection requirements.

We do not sell or rent — and have never sold or rented — your personal data to third parties for marketing purposes.

MYCOMM will only disclose your personal data in the following cases:

You (or your account administrator acting on your behalf) request or authorize it;

Disclosure is necessary to process transactions or provide services you have requested;

MYCOMM is required to do so by a governmental or regulatory authority, court order, subpoena, or other legal obligation;

The third party acts as an agent or subcontractor for MYCOMM in delivering services.

Your Data Protection Rights

In accordance with the French Data Protection Act and the EU General Data Protection Regulation (GDPR) 2016/679, you have the right to access, rectify, and delete your personal data.

You can exercise these rights by emailing info@mycomm.fr.

Requests will be processed within 30 days, and we may ask you to provide proof of identity or authorization.

Data Retention

MYCOMM collects personal data to fulfill contractual obligations and gather information on how and how often our services are used.

We retain this data in active databases, log files, or other formats as long as you use our services.

You will have access to your personal data as long as your account remains active, and for a period that may vary depending on the type of data concerned.

All hosting servers used by MYCOMM to process and store data are located exclusively within the European Union.